Privacy policy

This Privacy Policy explains how Docsign collects, uses, and safeguards your personal information when you use our services. By utilizing the Docsign application and its associated services, you signify your agreement with the practices outlined in this policy.

Information we collect

  1. Personal information: When using Docsign, we may gather certain personal information that you provide, including your name, email address, and contact details. This information is essential for establishing and managing your Docsign account.
  2. Document information: Docsign facilitates secure document uploads and storage. Uploaded documents are treated as confidential, and we refrain from accessing their contents except for technical support or as stipulated in this Privacy Policy.

  3. Usage information: We may collect usage data, such as interactions with the Docsign app, feature utilization, and actions taken. This data helps us understand your service usage patterns, thereby enhancing the user experience.

How we use your information

  1. Service enhancement: The information we collect is utilized to improve Docsign services, personalize user experiences, and address inquiries and requests.
  2. Account management: Personal information is used to manage your Docsign account, verify your identity, and communicate account-related updates and notifications.
  3. Technical support: On occasion, we may access your personal information, including uploaded documents, to provide technical assistance and resolve issues.

  4. Legal compliance: Personal information may be employed and disclosed as necessitated by applicable laws, regulations, legal proceedings, or to safeguard our rights, privacy, safety, or property, or that of others.

Information sharing and disclosure

  1. Service providers: We may enlist trusted third-party service providers to assist in enhancing our services. These entities have access to your personal information solely for specific tasks on our behalf and are obligated to safeguard your data.
  2. With Your consent: Your personal information may be shared with third parties upon explicit consent provided by you.
  3. Aggregated or de-identified data: Non-personally identifiable, aggregated, or de-identified information may be shared for research, analytics, and marketing purposes.

Data security

  1. Security measures: We take reasonable precautions to safeguard your personal information and uploaded documents against unauthorized access, disclosure, alteration, or destruction. Industry-standard security technologies and protocols are implemented to ensure data protection.
  2. No absolute security: While we endeavor to secure your personal information, no transmission or storage method can guarantee absolute security. As such, complete security cannot be assured.

Third-party services

  1. Firebase usage: Docsign employs Firebase, a secure mobile and web development platform by Google, for storage and authentication purposes. Your personal information and uploaded documents are securely stored on Firebase servers.
  2. Google’s privacy policy: Please refer to Google’s Privacy Policy for insights into how your data is handled when using Firebase services.

Your choices and rights

  1. Account information: You can review and update your account details through the Docsign app settings or by contacting our customer support.
  2. Opt-out: To cease receiving promotional communications, follow instructions provided in the communication or reach out to us.
  3. Data retention: We retain personal information as necessary for the purposes outlined in this Privacy Policy, unless extended retention is mandated or permitted by law.

Changes to this privacy policy

This Privacy Policy may be updated periodically to reflect practice changes or legal obligations. Material revisions will be communicated through postings on our website or within the Docsign app.

Contact us

For inquiries, concerns, or requests regarding this Privacy Policy or data practices, please contact us at contact@devomech.com.